Privacy policy

Who is responsible for your data

Guangzhou Suyeego Electronic Technology Co., Ltd, 7th Floor, Building A, No. 14, Shilou Road Section, Shilou Town, Panyu District, Guangzhou, Guangdong Province, China, is the controller of the personal information described here.

For any question about this policy or about your information, write to us at the email address shown on our contact page.

What this policy covers

It covers this website and the enquiry form on it. It does not cover the websites of our distributors, or any site we link to.

Information you give us

We only receive personal information when you choose to send it to us through the enquiry form. That form asks for your name and email address, and optionally your company, country, application, required quantity and your message.

We use this information to answer your enquiry: to prepare a quotation, recommend a system configuration, and reply to you. We do not ask for and do not want any special category data, so please do not include it in your message.

Information collected automatically

This website does not use analytics, advertising or tracking tools, and it does not build a profile of your browsing.

When you submit the enquiry form, our server processes your IP address for one purpose only: to detect and block automated abuse, such as repeated submissions from the same source. Our hosting provider also keeps standard server logs for security and reliability. These logs are retained for a limited period and are not used to identify visitors.

Cookies and analytics

This website sets no cookies. It runs no analytics, no advertising pixels and no third-party tracking scripts of any kind, which is why you are not asked to accept a cookie banner.

The typefaces used on this site are served from our own domain rather than from a third party, so loading a page does not disclose your visit to anyone else.

Why we use your information and our legal basis

If you are in a jurisdiction that requires a legal basis for processing, we rely on the following:

• To answer your enquiry and prepare a quotation. This is processing necessary to take steps at your request before entering into a contract.
• To protect the website from automated abuse. This is processing necessary for our legitimate interest in keeping the site available and the enquiry channel usable. It is limited to your IP address and lasts only as long as needed to block abusive traffic.
• Where the law obliges us to keep records, for example accounting or export documentation. This is processing necessary for compliance with a legal obligation.

Who we share it with

We do not sell your information and we do not share it for advertising.

We use a small number of service providers to operate the site, and they process information only on our instructions:

• Our hosting provider, which serves this website and keeps technical logs.
• Our email delivery provider, which transmits the enquiry notification to our sales mailbox.

International transfers

Our hosting and email delivery providers operate globally, so your information may be processed outside the country you are writing from, including outside the European Economic Area.

Where a transfer requires safeguards, we rely on the mechanisms those providers have in place, such as standard contractual clauses. Write to us if you would like more detail about the safeguards that apply to your information.

How long we keep it

Enquiry correspondence is kept in our email system for as long as needed to handle your enquiry and any resulting business relationship, and then removed.

Server logs held by our hosting provider are retained for a limited period for security and reliability purposes.

If you would like us to delete your enquiry before that, you can ask us to, and we will unless we are required by law to keep a record.

Your rights

Depending on where you live, you may have the right to:

• Ask for a copy of the information we hold about you.
• Ask us to correct information that is wrong or incomplete.
• Ask us to delete your information.
• Ask us to restrict how we use your information, or object to that use.
• Receive your information in a portable format.
• Withdraw consent where processing is based on consent.

Security

This website is served over HTTPS. Access to the enquiry mailbox is limited to the staff who handle sales enquiries. The website itself stores no enquiry data: submissions are transmitted to us by email and are not written to a database.

Children

This website is intended for business and professional use and is not directed at children. We do not knowingly collect information from children.

Changes to this policy

Last updated 14 September 2026. If we change how we handle personal information, we will update this page and change the date above.

Contact and complaints

Write to us first using the contact details on our contact page and we will do our best to resolve the matter.

If you are in the European Economic Area or the United Kingdom, you also have the right to complain to your national data protection authority.